• About BDC Magazine
    • Authors
    • Media Pack
  • Contribute
  • Contact Us
  • Magazine Library
    • Magazine Issues
  • Magazine Advertising
    • Editorial Content
    • Email Marketing
    • Website Advertising
    • Subscribe
    • Media Pack
Friday, December 6, 2019
Cart / £0.00

No products in the basket.

BDC Magazine
No Result
View All Result
  • Home
  • All Topics
    • Industry Sectors
      • Access & Scaffolding
      • Architecture
      • BIM
      • Civil Engineering
      • Consulting
      • Cranes & Lifting
      • Demolition
      • Facilities Management
      • Fire Safety & Prevention
      • Interior Fit-Out
      • Landscaping
      • Manufacturing
      • Offsite, Modular & Portable
      • Packaging
      • Mechanical & Electrical
      • Painting & Decorating
      • Recycling & Waste
      • Remediation & Asbestos
      • Restoration & Refurbishment
      • Roofing
      • Security
      • Tourism
    • Infrastructure
      • Airports
      • Bridges
      • Rail
      • Highways
      • Ports
      • Utilities & Infrastructure
    • Materials
      • Building Products
      • Fixtures & Fittings
      • Flooring
      • Furniture
      • Glass & Glazing
      • Steel & Iron
      • Windows & Doors
      • Plant & Machinery
      • Protective Clothing & PPE
      • Render & Facades
      • Timber
      • Tools
    • Developments
      • Agriculture & Farming
      • Commercial
      • Residential
      • Education
      • Healthcare
      • Housing Associations
      • Industrial
      • Leisure & Hospitality
      • Warehouse & Logisitcs
      • Mixed-Use
    • Business, Law & Money
      • Business Tools
      • Charity & Wellbeing
      • Insurance
      • Legal
    • Design & Planning
      • Masterplanning
      • Project Management
      • Regeneration
    • Energy & Utilities
      • Solar Power
      • Wind Farms
    • Health, Safety & Environmental
      • Occupational H&S
      • Sustainability
    • Awards, Accreditations & Events
      • Awards
      • Governing Bodies
      • Trade Shows
    • International
    • Jobs & Employment
      • Training Skills & Learning
    • Landlord & Estate Services
      • Building Regulations
      • Property Management
    • Technology
      • Software
    • Video
  • Industry Sectors
    • All
    • Access & Scaffolding
    • Architecture
    • BIM
    • Civil Engineering
    • Consulting
    • Cranes & Lifting
    • Demolition
    • Facilities Management
    • Fire Safety & Prevention
    • Interior Fit-Out
    • Landscaping
    • Manufacturing
    • Mechanical & Electrical
    • Offsite, Modular & Portable
    • Packaging
    • Painting & Decorating
    • Recycling & Waste
    • Remediation & Asbestos
    • Restoration & Refurbishment
    • Roofing
    • Security
    • Tourism
    Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

    Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

    BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

    BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

    Why choose an Ottoman fabric storage bed for your master bedroom?

    Why choose an Ottoman fabric storage bed for your master bedroom?

    Aarsleff starts to work at Sergo Park

    Aarsleff starts to work at Sergo Park

    FX Award FX Award for Best Mixed Use Development is won by landmark project Spanish City

    FX Award FX Award for Best Mixed Use Development is won by landmark project Spanish City

    When Is Sprinkler Tank Refurbishment The Best Option?

    When Is Sprinkler Tank Refurbishment The Best Option?

    Largest Tower Block Gas Replacement in UK

    Largest Tower Block Gas Replacement in UK

    New Trailblazer Interior Systems Installer Apprenticeship at Leeds College of Building

    New Trailblazer Interior Systems Installer Apprenticeship at Leeds College of Building

    Working Space Arriving to Manchester

    Working Space Arriving to Manchester

  • Developments
    • All
    • Agriculture & Farming
    • Commercial
    • Education
    • Healthcare
    • Housing Associations
    • Industrial
    • Leisure & Hospitality
    • Mixed-Use
    • Residential
    • Warehouse & Logisitcs
    Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

    Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

    Aarsleff starts to work at Sergo Park

    Aarsleff starts to work at Sergo Park

    STEM Campus Moves Forward In West Suffolk

    STEM Campus Moves Forward In West Suffolk

    NEW DEVELOPMENT COMPANY LAUNCHES TO REVIVE NORTHERN CENTRES

    NEW DEVELOPMENT COMPANY LAUNCHES TO REVIVE NORTHERN CENTRES

    HOTEL OPERATOR ANNOUNCED FOR NOTTINGHAM’S GUILDHALL DEVELOPMENT

    HOTEL OPERATOR ANNOUNCED FOR NOTTINGHAM’S GUILDHALL DEVELOPMENT

    Construction begins on new distribution centre at Optimus Point

    Construction begins on new distribution centre at Optimus Point

    Wales School Scheme Reaches Milestone

    Wales School Scheme Reaches Milestone

    A1 Logistics Centre gets the go-ahead

    A1 Logistics Centre gets the go-ahead

    Plans for massive logistics centre unveiled – The New Amazon Warehouse by the A66 takes shape

    Plans for massive logistics centre unveiled – The New Amazon Warehouse by the A66 takes shape

  • Materials
    • All
    • Building Products
    • Building Systems
    • Chemicals
    • Fixtures & Fittings
    • Flooring
    • Furniture
    • Glass & Glazing
    • Kitchens & Bathrooms
    • Plant & Machinery
    • Procurement
    • Protective Clothing & PPE
    • Render & Facades
    • Steel & Iron
    • Timber
    • Tools
    • Windows & Doors
    BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

    BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

    Why choose an Ottoman fabric storage bed for your master bedroom?

    Why choose an Ottoman fabric storage bed for your master bedroom?

    New Trailblazer Interior Systems Installer Apprenticeship at Leeds College of Building

    New Trailblazer Interior Systems Installer Apprenticeship at Leeds College of Building

    Profile 22 Optima Windows Used in Retirement Housing

    Profile 22 Optima Windows Used in Retirement Housing

    Spectus Delivers Windows for Retirement Village

    Spectus Delivers Windows for Retirement Village

    Komatsu Demonstrates Its Latest Innovation

    Komatsu Demonstrates Its Latest Innovation

    Kawneer glazing systems help bring spectacular aesthetic to a new London HQ

    Kawneer glazing systems help bring spectacular aesthetic to a new London HQ

    Bird nest inspires engineers to build  new bricks from plastic waste

    Bird nest inspires engineers to build new bricks from plastic waste

    Survey reveals over half of UK tradespeople have had tools stolen

    Survey reveals over half of UK tradespeople have had tools stolen

  • Design & Planning
    • All
    • Architecture
    • Masterplanning
    • Project Management
    • Regeneration
    Association for Project Management Registers 1000th Individual

    Association for Project Management Registers 1000th Individual

    London growth sparks office move for leading architects TODD Architects

    London growth sparks office move for leading architects TODD Architects

    Sustainability – A Serious Consideration for People Getting into the Real Estate Industry

    Sustainability – A Serious Consideration for People Getting into the Real Estate Industry

    5 Rookie Mistakes To Avoid When Constructing Your First Self-Build

    5 Rookie Mistakes To Avoid When Constructing Your First Self-Build

    Businesses Propose Oxford-Cambridge Development

    Businesses Propose Oxford-Cambridge Development

    5 Tips for creating the best Home Office Space

    5 Tips for creating the best Home Office Space

    Mill regeneration highlights how towns can “play crucial role in solving housing crisis”

    Mill regeneration highlights how towns can “play crucial role in solving housing crisis”

    Kier Appointed for Regeneration Scheme

    Kier Appointed for Regeneration Scheme

    Why you need timber and damp reports when investing in property

    Why you need timber and damp reports when investing in property

  • Energy & Utilities
    • All
    • Solar Power
    • Wind Farms
    GG Pumps and Electrical

    GG Pumps and Electrical

    ENGIE Secures £90M Deal

    ENGIE Secures £90M Deal

    Centre Receives Landmark Environmental Certification

    Centre Receives Landmark Environmental Certification

    Consultation on Energy Performance Launched

    Consultation on Energy Performance Launched

    Second phase of Stoke-On-Trent’s heat network gets under way

    Second phase of Stoke-On-Trent’s heat network gets under way

    Govt Announces Renewable Energy Projects

    Government Announces Renewable Energy Projects

    Solent University's New Sports Complex

    Solent University’s New Sports Complex

    Miles Macadam selected to work on Hinkley Point C Project

    Miles Macadam selected to work on Hinkley Point C Project

    Flogas doing their bit to reduce carbon emissions with Bio-LNG Trucks

    Flogas doing their bit to reduce carbon emissions with Bio-LNG Trucks

  • Infrastructure
    • All
    • Airports
    • Bridges
    • Highways
    • Ports
    • Rail
    • Utilities & Infrastructure
    RIA announces new partnership with Infrarail 2020 to provide even more for the rail industry

    RIA announces new partnership with Infrarail 2020 to provide even more for the rail industry

    GRAHAM bridges the gap with milestone at major new port construction in Tilbury

    GRAHAM bridges the gap with milestone at major new port construction in Tilbury

    Water Framework Makes Appointment

    Water Framework Makes Appointment

    SNIPEF supports launch of new campaign to protect water quality in Northern Ireland

    SNIPEF supports launch of new campaign to protect water quality in Northern Ireland

    Ready for take-off: Stephen George + Partners’ £7million Norwich Airport project starts on site

    Ready for take-off: Stephen George + Partners’ £7million Norwich Airport project starts on site

    Yorkshire Water Appoints Smith Brothers for framework

    Yorkshire Water Appoints Smith Brothers for Framework

    Multiple Awards for Sustainability as DP World London Gateway reduces CO2 by a quarter

    Multiple Awards for Sustainability as DP World London Gateway reduces CO2 by a quarter

    Interserve Cements Relationship with Yorkshire Water

    Interserve Cements Relationship with Yorkshire Water

    Ipsum Group Announced Investment

    Ipsum Group Announced Investment

  • Home
  • All Topics
    • Industry Sectors
      • Access & Scaffolding
      • Architecture
      • BIM
      • Civil Engineering
      • Consulting
      • Cranes & Lifting
      • Demolition
      • Facilities Management
      • Fire Safety & Prevention
      • Interior Fit-Out
      • Landscaping
      • Manufacturing
      • Offsite, Modular & Portable
      • Packaging
      • Mechanical & Electrical
      • Painting & Decorating
      • Recycling & Waste
      • Remediation & Asbestos
      • Restoration & Refurbishment
      • Roofing
      • Security
      • Tourism
    • Infrastructure
      • Airports
      • Bridges
      • Rail
      • Highways
      • Ports
      • Utilities & Infrastructure
    • Materials
      • Building Products
      • Fixtures & Fittings
      • Flooring
      • Furniture
      • Glass & Glazing
      • Steel & Iron
      • Windows & Doors
      • Plant & Machinery
      • Protective Clothing & PPE
      • Render & Facades
      • Timber
      • Tools
    • Developments
      • Agriculture & Farming
      • Commercial
      • Residential
      • Education
      • Healthcare
      • Housing Associations
      • Industrial
      • Leisure & Hospitality
      • Warehouse & Logisitcs
      • Mixed-Use
    • Business, Law & Money
      • Business Tools
      • Charity & Wellbeing
      • Insurance
      • Legal
    • Design & Planning
      • Masterplanning
      • Project Management
      • Regeneration
    • Energy & Utilities
      • Solar Power
      • Wind Farms
    • Health, Safety & Environmental
      • Occupational H&S
      • Sustainability
    • Awards, Accreditations & Events
      • Awards
      • Governing Bodies
      • Trade Shows
    • International
    • Jobs & Employment
      • Training Skills & Learning
    • Landlord & Estate Services
      • Building Regulations
      • Property Management
    • Technology
      • Software
    • Video
  • Industry Sectors
    • All
    • Access & Scaffolding
    • Architecture
    • BIM
    • Civil Engineering
    • Consulting
    • Cranes & Lifting
    • Demolition
    • Facilities Management
    • Fire Safety & Prevention
    • Interior Fit-Out
    • Landscaping
    • Manufacturing
    • Mechanical & Electrical
    • Offsite, Modular & Portable
    • Packaging
    • Painting & Decorating
    • Recycling & Waste
    • Remediation & Asbestos
    • Restoration & Refurbishment
    • Roofing
    • Security
    • Tourism
    Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

    Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

    BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

    BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

    Why choose an Ottoman fabric storage bed for your master bedroom?

    Why choose an Ottoman fabric storage bed for your master bedroom?

    Aarsleff starts to work at Sergo Park

    Aarsleff starts to work at Sergo Park

    FX Award FX Award for Best Mixed Use Development is won by landmark project Spanish City

    FX Award FX Award for Best Mixed Use Development is won by landmark project Spanish City

    When Is Sprinkler Tank Refurbishment The Best Option?

    When Is Sprinkler Tank Refurbishment The Best Option?

    Largest Tower Block Gas Replacement in UK

    Largest Tower Block Gas Replacement in UK

    New Trailblazer Interior Systems Installer Apprenticeship at Leeds College of Building

    New Trailblazer Interior Systems Installer Apprenticeship at Leeds College of Building

    Working Space Arriving to Manchester

    Working Space Arriving to Manchester

  • Developments
    • All
    • Agriculture & Farming
    • Commercial
    • Education
    • Healthcare
    • Housing Associations
    • Industrial
    • Leisure & Hospitality
    • Mixed-Use
    • Residential
    • Warehouse & Logisitcs
    Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

    Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

    Aarsleff starts to work at Sergo Park

    Aarsleff starts to work at Sergo Park

    STEM Campus Moves Forward In West Suffolk

    STEM Campus Moves Forward In West Suffolk

    NEW DEVELOPMENT COMPANY LAUNCHES TO REVIVE NORTHERN CENTRES

    NEW DEVELOPMENT COMPANY LAUNCHES TO REVIVE NORTHERN CENTRES

    HOTEL OPERATOR ANNOUNCED FOR NOTTINGHAM’S GUILDHALL DEVELOPMENT

    HOTEL OPERATOR ANNOUNCED FOR NOTTINGHAM’S GUILDHALL DEVELOPMENT

    Construction begins on new distribution centre at Optimus Point

    Construction begins on new distribution centre at Optimus Point

    Wales School Scheme Reaches Milestone

    Wales School Scheme Reaches Milestone

    A1 Logistics Centre gets the go-ahead

    A1 Logistics Centre gets the go-ahead

    Plans for massive logistics centre unveiled – The New Amazon Warehouse by the A66 takes shape

    Plans for massive logistics centre unveiled – The New Amazon Warehouse by the A66 takes shape

  • Materials
    • All
    • Building Products
    • Building Systems
    • Chemicals
    • Fixtures & Fittings
    • Flooring
    • Furniture
    • Glass & Glazing
    • Kitchens & Bathrooms
    • Plant & Machinery
    • Procurement
    • Protective Clothing & PPE
    • Render & Facades
    • Steel & Iron
    • Timber
    • Tools
    • Windows & Doors
    BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

    BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

    Why choose an Ottoman fabric storage bed for your master bedroom?

    Why choose an Ottoman fabric storage bed for your master bedroom?

    New Trailblazer Interior Systems Installer Apprenticeship at Leeds College of Building

    New Trailblazer Interior Systems Installer Apprenticeship at Leeds College of Building

    Profile 22 Optima Windows Used in Retirement Housing

    Profile 22 Optima Windows Used in Retirement Housing

    Spectus Delivers Windows for Retirement Village

    Spectus Delivers Windows for Retirement Village

    Komatsu Demonstrates Its Latest Innovation

    Komatsu Demonstrates Its Latest Innovation

    Kawneer glazing systems help bring spectacular aesthetic to a new London HQ

    Kawneer glazing systems help bring spectacular aesthetic to a new London HQ

    Bird nest inspires engineers to build  new bricks from plastic waste

    Bird nest inspires engineers to build new bricks from plastic waste

    Survey reveals over half of UK tradespeople have had tools stolen

    Survey reveals over half of UK tradespeople have had tools stolen

  • Design & Planning
    • All
    • Architecture
    • Masterplanning
    • Project Management
    • Regeneration
    Association for Project Management Registers 1000th Individual

    Association for Project Management Registers 1000th Individual

    London growth sparks office move for leading architects TODD Architects

    London growth sparks office move for leading architects TODD Architects

    Sustainability – A Serious Consideration for People Getting into the Real Estate Industry

    Sustainability – A Serious Consideration for People Getting into the Real Estate Industry

    5 Rookie Mistakes To Avoid When Constructing Your First Self-Build

    5 Rookie Mistakes To Avoid When Constructing Your First Self-Build

    Businesses Propose Oxford-Cambridge Development

    Businesses Propose Oxford-Cambridge Development

    5 Tips for creating the best Home Office Space

    5 Tips for creating the best Home Office Space

    Mill regeneration highlights how towns can “play crucial role in solving housing crisis”

    Mill regeneration highlights how towns can “play crucial role in solving housing crisis”

    Kier Appointed for Regeneration Scheme

    Kier Appointed for Regeneration Scheme

    Why you need timber and damp reports when investing in property

    Why you need timber and damp reports when investing in property

  • Energy & Utilities
    • All
    • Solar Power
    • Wind Farms
    GG Pumps and Electrical

    GG Pumps and Electrical

    ENGIE Secures £90M Deal

    ENGIE Secures £90M Deal

    Centre Receives Landmark Environmental Certification

    Centre Receives Landmark Environmental Certification

    Consultation on Energy Performance Launched

    Consultation on Energy Performance Launched

    Second phase of Stoke-On-Trent’s heat network gets under way

    Second phase of Stoke-On-Trent’s heat network gets under way

    Govt Announces Renewable Energy Projects

    Government Announces Renewable Energy Projects

    Solent University's New Sports Complex

    Solent University’s New Sports Complex

    Miles Macadam selected to work on Hinkley Point C Project

    Miles Macadam selected to work on Hinkley Point C Project

    Flogas doing their bit to reduce carbon emissions with Bio-LNG Trucks

    Flogas doing their bit to reduce carbon emissions with Bio-LNG Trucks

  • Infrastructure
    • All
    • Airports
    • Bridges
    • Highways
    • Ports
    • Rail
    • Utilities & Infrastructure
    RIA announces new partnership with Infrarail 2020 to provide even more for the rail industry

    RIA announces new partnership with Infrarail 2020 to provide even more for the rail industry

    GRAHAM bridges the gap with milestone at major new port construction in Tilbury

    GRAHAM bridges the gap with milestone at major new port construction in Tilbury

    Water Framework Makes Appointment

    Water Framework Makes Appointment

    SNIPEF supports launch of new campaign to protect water quality in Northern Ireland

    SNIPEF supports launch of new campaign to protect water quality in Northern Ireland

    Ready for take-off: Stephen George + Partners’ £7million Norwich Airport project starts on site

    Ready for take-off: Stephen George + Partners’ £7million Norwich Airport project starts on site

    Yorkshire Water Appoints Smith Brothers for framework

    Yorkshire Water Appoints Smith Brothers for Framework

    Multiple Awards for Sustainability as DP World London Gateway reduces CO2 by a quarter

    Multiple Awards for Sustainability as DP World London Gateway reduces CO2 by a quarter

    Interserve Cements Relationship with Yorkshire Water

    Interserve Cements Relationship with Yorkshire Water

    Ipsum Group Announced Investment

    Ipsum Group Announced Investment

No Result
View All Result
BDC Magazine
No Result
View All Result
Home Industry Sectors Facilities Management

Metrus: Personal, Proactive & Professional

Ciaran Jarosz by Ciaran Jarosz
26/02/2016
in Facilities Management, Industry Sectors
0
Metrus: Personal, Proactive & Professional
32
SHARES
129
VIEWS
Share on FacebookShare on Twitter

“Property may be about product, but it’s also about people,” argues Adrian Sayer, Managing Director of Metrus, a company dedicated to defining both the meaning, and importance of property management in the present day. Oft described as a “modern classic”, Metrus is one of London’s leading property management specialists, offering a synthesis of traditional values within a modern framework, and thus allowing the company to offer a cutting edge service on a personable, interactive and thoroughly transparent level.

Established some 35 years ago, Metrus toes the line of being large enough to offer a comprehensive property management service, yet still of a size where a friendly, more personal approach can be offered. Able to fill the gap in the market left by the departure of a number of middle-sized firms, Metrus leads the way in offering this balanced, flexible and yet incredibly professional service required by firms seeking something of a more personal touch yet unavailable from some of the larger, international agency firms.

Metrus offers a complete commercial and residential property management service, with about 90% of its current portfolio made up of commercial property. Yet, increasingly the company has been approached by residential clients seeking a like-service and, as such the company has recently laid the foundations for a highly specialised residential department to target this demand. Across these two arenas Metrus offers a vast number of complementary services including: agency, retail, office, lease advisory and asset management service for specific refurbishment and development projects; effectively, the whole package.

Originally created from the internal perspective of managing its own property interests, Metrus was born out of the perspective of the client itself and, as such has a profound understanding of both where property management can go right, or wrong. Over the years, this understanding has since been built upon through the acquisition of further, external clients and the diversification of the business out into offering a fully comprehensive service portfolio for clients; yet, to this day, it is this understanding from the customer perspective of what a property manager can offer which defines the organisation’s service to this very day.

Building further upon Metrus’ understanding of customer needs is also the way in which the company both sources, nurtures and supports its property management teams. Through the predominant recruitment of individuals possessing extensive experience within the property arena, combined with the company’s ability to retain such individuals, Metrus maintains a position in the industry unlike any other: a position whereupon clients can develop a mutual understanding, a relationship and a cooperative partnership with the team itself.

As an industry plagued by low staff retention and fluid career movement, the ability to develop a working relationship with the property manager is one unique to Metrus’ clients. Bringing with it a whole host of benefits such as a pre-emptive, not solely responsive, property management service which can plan for the future needs, expectations and requirements onto and into the future. This enables for a far more collaborative property strategy which goes above and beyond the bare management of an asset, and instead pursues a strategy for maximising the efficiencies and value of the asset itself.

As Sayer attests: “Due to the majority of us either having worked in property companies or owning property directly, we understand what clients are seeking and we can fulfil their expectations as well as grow with those clients organically as the business grows forward. It’s absolutely essential and, mostly on the surveying front, many of our clients have also been with us for many many years and they like coming back to the same people who have an increasingly intimate understanding of their properties and needs.

“Similarly, on the accounting side it’s a crucial part of property management which always needs to be done well, but often isn’t with other companies. The understanding of what the client needs in terms of day-to-day reporting, wider bank reporting and providing flexibility to the client is also key to how we try to differentiate ourselves from the masses.”

Of no surprise, given the company’s approach to working alongside clients, is that much of Metrus’ work comes from recommendation and repeat business with existing clients, going so far as to step on the toes of some of the big agents in offering a service which can offer a solution to many of the challenges its clients have found in past experiences with other property agents. The company’s reputation has also gone so far as to attract quality staff, and quality product to further enhance its own ability to deliver an increasingly competitive service.

Retaining such clients, alongside the retention of these key staff members also adds to the quality of the service which Metrus can offer yet further, as Sayer illustrates: “You do need to know your clients, their backgrounds and the types of properties that they’re dealing with. For example, we look after Burlington Arcade and we have a particularly experienced manager who is able to understand a lot of the interaction of the individual operators who, many of them, have been situated in there for many decades now. They need that personal touch, the caring approach but they also need the understanding of the commercial perspective that the client is trying to achieve – it’s trying to achieve that balance between personal approach and also the business side as well. Finding that balance is really important and is one of the key considerations when we’re placing people on individual jobs.”

And further adding to the proud reputation of the company is the way in which Metrus increasingly promotes corporate responsibility values across the property portfolio. Having achieved 14001 most recently, Metrus is keen to display its own commitment to sustainability and environmental best practice, whilst simultaneously pushing that process out to clients and encouraging engagement in the process at every possible level: “While, as the landlord, you’re in control of certain resources in the operation of a building, the occupiers are utilising as much, if not more of the energy process than the landlord is. It’s all about getting everyone on board with embracing an energy-efficient culture,” argues Sayer. And, given the growing environmental consciousness of the present market, this is an approach which will no doubt pay off for the company in the coming years.

This ethical, compliant approach also flows further down the chain, directly into the contractors and suppliers in support of Metrus on a day to day basis. With close to 400 suppliers on its retained list, Metrus maintains a vast supplier base, independently checked on a regular basis to ensure that compliance standards are being met and that the company is associated only with those operating on a similar, ethically responsible basis. Of these, Metrus finds itself working with smaller, local suppliers which not only supports local business, communities and growth, but also makes it easier for Metrus to develop close working relationships built upon a keenness to impress. At the same time, through maintaining such a diverse and vast contractor base such as this, Metrus is able to push competitiveness both in terms of quality and efficiencies on all properties – something of great benefit to the client when estimating costs and offering the best value for money which can comfortably be offered.

But the provision of Metrus’ accomplished service has not been without its challenges as, understanding the position of property management within the industry, Metrus has had to overcome historic connotations associated with the management of property as a necessity, rather than as the potential for developing asset value. Talking on the changing face, and pace of the market itself, Sayer explains: “Property management has changed hugely over the last few decades. It was perceived as the lower quality end of the surveying profession, as someone who just collects rent and manage a few service charges, but the dynamic is also turned on its head by the increasingly compressed profile of investment purchases in London.

“Clients now realise that they need quite comprehensive property and asset management strategies in order to maximise returns and achieve their aims out of properties. The property manager’s role of supplying information to the clients and banks has radically changed, where lessons have been learned over the recession, with people understanding the very important role of interfacing between the client and their financiers and we’ve developed a really good relationship with loan intermediaries who do appreciate the type of reporting and functions that we can provide.

“Property managers need to continue to improve their services, their efficiencies, their accountability, their whole profiling so that they can be seen as a completely independent industry within the property playing with. At Metrus that’s something we’ve been really pushing, but within a traditional framework.”

And looking to the future of itself as a commercial entity, Metrus is already ahead of the game in pandering to the developing needs of the modern-day client and is presently poised to take advantage of this position, most specifically by targeting a new, overseas investor market where the importance of service, consultation and support is absolute. With many of such investors requiring additional support so as best to understand the workings of the London property market, Metrus is increasingly coming into its own by being able to offer a cradle-to-grave service which effectively guides clients through every step of the process, including support in finding the right asset, at the right price and going so far as to assist in the purchasing of the asset itself through sister company, Michael Elliott, a boutique investment agency in the West End.

Increasingly, such investors have begun to realise the value of such a service, allowing them to focus more intensively on the provision of their own, individual service, whilst Metrus can take up the reigns in offering the essential management and professional asset management service behind the scenes. “Those clients can feel that they’re being looked after right through the journey, which is working very well for with our international clients who have changed the dynamic of the business itself,” explains Sayer, who sees the incorporation of the international investor community as a direction of future focus for the continued growth of the company’s client base and overarching turnovers.

Tags: AssetManagementMetrusProperty

Related Posts

Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System
Air Conditioning

Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

by Kenneth Booth
04/12/2019
BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!
Building Products

BBA CERTIFICATION FOR RCM PRODUCTS – QUALITY GUARANTEED!

by Kenneth Booth
04/12/2019
Why choose an Ottoman fabric storage bed for your master bedroom?
Furniture

Why choose an Ottoman fabric storage bed for your master bedroom?

by ElliotPreece
04/12/2019
Aarsleff starts to work at Sergo Park
Civil Engineering

Aarsleff starts to work at Sergo Park

by Kenneth Booth
03/12/2019
FX Award FX Award for Best Mixed Use Development is won by landmark project Spanish City
Interior Fit-Out

FX Award FX Award for Best Mixed Use Development is won by landmark project Spanish City

by Kenneth Booth
03/12/2019
Load More
No Result
View All Result

Connect With Us

Latest Issues

Magazine Issue BDC263
Magazine Issue BDC262
Magazine Issue BDC261

Leading in the field of building news reporting, Building Design & Construction Magazine is one of the most respected and referenced sources of building news, features, interviews.

Follow Us

Latest News

The Troy Homes Portfolio: Wrapping Up 2019

New Arup report reveals best and worst scenarios for the future of our planet

Association for Project Management Registers 1000th Individual

Construction Company Adopts Fingerprinting Drug Test

Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

Landmark Pinnacle, Tallest Residential Building in Western Europe, Offers Outstanding Comfort with Bespoke CIAT System

Contact Us

Enquiries editor@bdcmagazine.co.uk
Sales sales@bdcmagazine.co.uk

1st Floor, Turnbridge Mills
Quay Street, Huddersfield
West Yorkshire
HD1 6QT

01484437310

© 2017  Building Design & Construction Magazine

  • About
  • Contact
  • Privacy Policy
  • Magazine Library
No Result
View All Result
  • Home
  • Get in Touch
  • Call Us
  • News
  • Industry Sectors
    • Access & Scaffolding
    • Architecture
    • BIM
    • Civil Engineering
    • Consulting
    • Cranes & Lifting
    • Demolition
    • Facilities Management
    • Fire Safety & Prevention
    • Interior Fit-Out
    • Landscaping
    • Manufacturing
    • Offsite, Modular & Portable
    • Packaging
    • Mechanical & Electrical
    • Painting & Decorating
    • Recycling & Waste
    • Remediation & Asbestos
    • Restoration & Refurbishment
    • Roofing
    • Security
    • Tourism
  • Infrastructure
    • Airports
    • Bridges
    • Rail
    • Highways
    • Ports
    • Utilities & Infrastructure
  • Materials
    • Building Products
    • Fixtures & Fittings
    • Flooring
    • Furniture
    • Glass & Glazing
    • Steel & Iron
    • Windows & Doors
    • Plant & Machinery
    • Protective Clothing & PPE
    • Render & Facades
    • Timber
    • Tools
  • Developments
    • Agriculture & Farming
    • Commercial
    • Residential
    • Education
    • Healthcare
    • Housing Associations
    • Industrial
    • Leisure & Hospitality
    • Warehouse & Logisitcs
    • Mixed-Use
  • Business, Law & Money
    • Business Tools
    • Charity & Wellbeing
    • Insurance
    • Legal
  • Design & Planning
    • Masterplanning
    • Project Management
    • Regeneration
  • Energy & Utilities
    • Solar Power
    • Wind Farms
  • Health, Safety & Environmental
    • Occupational H&S
    • Sustainability
  • Awards, Accreditations & Events
    • Awards
    • Governing Bodies
    • Trade Shows
  • International
  • Jobs & Employment
    • Training Skills & Learning
  • Landlord & Estate Services
    • Building Regulations
    • Property Management
  • Technology
    • Software
  • Video

© 2017 Building Design & Construction Magazine.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.Accept Read More
Privacy & Cookies Policy

Necessary Always Enabled

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.